Shipping & Returns

Shipping

Please note we are a UK based company and are only able to dispatch items within the UK.

We have a standard flat rate UK delivery charge of 2.95 per order (not per item) . You can rest assure that every item purchased will be well protected from any damage or harm.

All baby shower gift items (excluding Personalised Wooden plaques and Photo Frames) will be dispatched within 7 working days. Some Baby Shower Bouquets, Cupcakes and Nappy Cakes can be dispatched quickly, please refer to individual item descriptions for further details.

All our non-personalised orders will be dispatched within 5-7 working days.

All personalised, handmade and handcrafted items will be dispatched within 7-14 working days. Please note that this is a guide and more often that not personalised and handmade items will be dispatched within the first 7-10 days of the order being placed. If you wish to know the delivery timescale of a certain item then please contact us and we will be happy to inform you. Once you have placed an order with us we will keep you fully informed of the progress of the order and inform you as soon as the item has been dispatched.

Please note when ordering a personalised item it is always recommended that you check the wording/spelling before sending to us as we will personalise as per your instructions when placing the order. If you do notice a mistake you must contact us immediately as we will start working on your order as soon as the payment has cleared.

Once the order has been placed please read the confirmation email carefully and check that the dispatch address and any other personalised information is correct. If you notice any errors please contact us immediately.

In the unlikely event that you are not totally satisfied with your purchase and are wishing to obtain a refund we would ask that you contact us immediately in order that we can try to resolve the matter to your total satisfaction.

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